This Privacy Policy governs the manner in which Designer Carpets & Remnants collects, uses, maintains and discloses information collected from users (each, a "User") of the website ("Site"). This privacy policy applies to the Site and all products and services offered by Designer Carpets & Remnants.

Personal identification information
We will require personal information from Users for different purposes including, but not limited to, when the User places an order, requests a sample, submits an enquiry online, and/or subscribes to our e-marketing or other marketing efforts. Users may be asked for, as appropriate, name, mailing address, email address, phone number, and payment information.
Users may, however, visit our Site anonymously for browsing.

Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information
Designer Carpets & Remnants collects and uses Users personal information for the following purposes:

To process transactions
We will use the information Users provide about themselves when placing an order to fulfil the order request. We do not share this information with outside parties except to the extent necessary to provide the service.

To improve customer service
Your information helps us to more effectively respond to your customer service requests and fulfil your needs.

To improve our Site
We continually strive to improve our website and services based on the information and feedback received from you.

To send e-marketing campaigns
We will add you to our e-marketing subscriber’s list to send promotional messages about our products, offers and services. However, you can opt out of such initiatives by using the link at the bottom of our e-marketing emails, or by emailing or calling us.

Changes to this privacy policy
Designer Carpets & Remnants has the discretion to update this privacy policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Designer Carpet & Remnants Ltd
Phone: 01332 346 444
Email: [email protected]